Receptionist, Administrative​/Clerical

Description:

Receives faculty, students, staff, and the public, securing names and wants, and directs accordingly. Answers incoming calls and directs them to proper person. May maintain one or more appointment calendars. May perform typing duties. May process incoming and outgoing mail. Performs related job duties as required.

Enable Skills-Based Hiring No Union Designation

Additional Details

• Preferred Pay Rate Range :  
  -35 pay rate
• Union Designation :
  Union Eligible
• Report-To Detail : 100% on Campus
• Tenure Limit : 3 months
• FLSA Exemption Status :
  Non-Exempt/OT Eligible
• Required Education :
  High School Graduate
• Required occupational training, certifications or license(s) :
  None
• Business Title :
  Receptionist for the Office of the Provost
• Additional Job Details :
  Summary Greets and directs faculty, students, staff, visitors, and the public while providing general reception and office support. Serves as a professional and welcoming first point of contact for the office. This position is required to work on-site five days per week and requires discretion when handling sensitive or confidential information.
  
  Typical Duties Provides administrative support to a senior leader, helping principal and meeting attendees stay on schedule. Welcomes faculty, staff, students and other visitors and directs them appropriately. Answers, screens, and routes incoming telephone calls; takes and relays messages accurately and promptly. Responds to general inquiries in person, by phone, and by email, providing information or referring individuals to the appropriate department or staff member.
  
  Notifies employees when visitors arrive and coordinates visitor access in accordance with office procedures. Maintains a professional, organized, and welcoming reception area. Receives, sorts, distributes, and processes incoming and outgoing mail, packages, deliveries, and interoffice communications. Coordinates couriers, vendors, building services, and other visitors as needed. May assist with appointment calendars and schedules, confirms appointments, and assists with meeting room reservations.
  
  Sets up, tests, and assists with audio/visual equipment and other technology needs for meetings, presentations, and events. Assists with room preparation, including arranging seating, preparing materials, and ensuring meeting spaces are ready for use. Performs typing, data entry, scanning, photocopying, filing, and other general clerical duties. Prepares, formats, distributes, and maintains routine correspondence, forms, reports, and office materials. Maintains office supply levels, places orders as authorized, and distributes supplies as needed.
  
  Assists with maintaining accurate records and files in accordance with established procedures. Provides basic assistance with routine administrative tasks and special projects. Exercises discretion and maintains confidentiality when handling sensitive information, records, communications, and visitor interactions. Follows established office, safety, security, emergency, and building-access procedures. Performs related job duties as required.
  
  Typical Requirements
  
  Education:
  
  High school diploma or equivalent preferred.
  
  Skills and Experience:
  
  Ability to interact professionally, courteously, and effectively with faculty, students, staff, visitors, vendors, and the public. Strong verbal communication, customer service, organizational, and interpersonal skills. Ability to manage multiple tasks, prioritize work, maintain accurate records, and use good judgment in a busy office environment. Ability to exercise discretion and maintain confidentiality. Basic computer skills and familiarity with telephones, email, calendars, office equipment, and audio/visual meeting technology preferred.
  
  Must be able to work on-site five days per week.
• Pre-identified candidate's information, including name, email, phone, state/city/zip & pay rate : (No Value)
• Is the worker converting from being a Harvard full-time employee (FTE)? :
  No
• Role requires identity, I-9 and 3 reference screen (recruited) :
  Yes
• Role requires identity, I-9 screen (payrolled) :
  No
• Role requires DMV/driving history screen :
  No
• Role requires criminal background and sexual offender screening CORI/SORI :
  No
• Role requires criminal background screen :
  No
• Role requires 10-panel drug screen :
  No
• Role requires credit record check :
  No
• Role requires compliance with Immunization policy. :
  No