Senior Customer Success Manager — Hybrid Retention
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-03-14
Listing for:
Unily
Full Time
position Listed on 2026-03-14
Job specializations:
-
Business
-
IT/Tech
Job Description & How to Apply Below
A dynamic technology company is seeking a Senior Customer Success Manager to oversee client interactions and ensure product value realization. This role demands 7+ years in customer success, managing a substantial portfolio, and experience within a SaaS environment. Key responsibilities include establishing strong relationships, using analytics for product improvement, and supporting clients with onboarding new features. The company offers a hybrid work model and a suite of generous benefits including 23 vacation days and a 401(k) matching program.
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Position Requirements
10+ Years
work experience
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