Cambridge, EF Education First Product Manager, Sales & Customer Experience

Why Here?
EF Education First leads in international educational programs and experiences designed to foster understanding between cultures worldwide. With over 115 offices in great cities, the company powers immersive learning through language, exchange, studies, and travel. The Student Tours business focuses on sales and customer experience, empowering teams to serve customers across the full lifecycle from acquisition to post‑tour support.

What Will You Do?
As a Product Manager, Sales & Customer Experience at EF Education First, you will define and drive product vision including roadmaps for sales and service segments connected to global operations. You will lead discovery in ambiguous areas, partnering with engineering, design, and stakeholders to prioritize and deliver high‑impact solutions. Additionally, you will manage end‑to‑end execution for initiatives, navigate conflicting priorities, and use data to inform decisions and validate outcomes.