Usability Designer

Job Summary

Usability Designer – Philips Ambulatory Monitoring & Diagnostics (AM&D) Business You will shape products that improve patient outcomes and clinician experiences worldwide. You’ll champion user‑centered design, ensuring our solutions are safe, effective, and intuitive while advocating for the needs of patients, caregivers, and healthcare professionals across a global portfolio.

• Defining usability activities across all development phases in collaboration with multidisciplinary teams, including UX designers, clinical specialists, product managers, researchers, and system engineers.
• Conducting user research, task analysis, and developing use scenarios.
• Providing usability input to the design of user‑centered and safe‑to‑use solutions.
• Leading usability FMEA activities.
• Planning, executing, and reporting usability evaluations and ensuring critical findings are addressed.
• Conducting summative evaluations and creating the usability engineering file in compliance with FDA guidance and IEC 62366-1.
• Analyzing post‑market and telemetry data to identify usability issues.

• 2+ years of experience in usability engineering for complex systems, preferably medical devices, covering the entire product lifecycle.
• Knowledge of cognitive and physical ergonomics.
• Familiarity with quality management systems and risk management principles, and ability to produce high‑quality formal documentation.
• Understanding of regulatory requirements for medical device usability, including FDA guidance and IEC 62366-1 (preferred).
• Bachelor’s or master’s degree in human factors engineering, human‑computer interaction, cognitive science, product or interaction design, or a related discipline.
• Excellent written and verbal communication skills.

Cambridge, MA (commuting distance). This is an office‑based role with required presence in the company facilities at least three days a week.

Salary range: $129,000 – $205,000 MA. Pay may vary based on qualifications and business needs. Other compensation may include annual incentive bonus, long‑term incentives, and participation in the comprehensive Philips Total Rewards program (generous PTO, 401(k) up to 7% match, HSA, stock purchase plan, education reimbursement, and more).

US work authorization is required; sponsorship is not available. Company relocation benefits will not be provided. Candidates must reside in or within commuting distance to Cambridge, MA.

Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug‑free workplace.