Strategic Client Success Manager II
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-18
Listing for:
Forrester Research, Inc. (US)
Full Time
position Listed on 2026-07-18
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Forrester Research, Inc. is seeking a Customer Success Manager II to deliver value for our largest clients and drive proactive engagement across the customer journey.
The role emphasizes post‑sale relationship health, renewal success, and strategic alignment with client executives. Responsibilities include developing engagement strategies, onboarding, reviews, and collaboration with product and research partners to maximize value realization.
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