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Chief CRM & Field Engagement Architect
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-27
Listing for:
Biogen, Inc.
Full Time
position Listed on 2026-07-27
Job specializations:
-
Business
CRM System
Job Description & How to Apply Below
Biogen, Inc. is seeking a Head of Commercial CRM & Customer Engagement Excellence for North America to shape the enterprise CRM vision and optimize field execution. You will own Veeva CRM/Vault implementations, align with IT, Compliance, and Brand teams, and translate business needs into scalable solutions to improve HCP engagement and field productivity.
You will lead change management, governance, and analytics to deliver compliant, customer‑centric experiences across the organization.
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