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CRM Growth Product Manager: Lifecycle & Retention

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Jobtailor
Full Time position
Listed on 2026-07-30
Job specializations:
  • Business
    CRM System
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below

Kayak is seeking a Product Manager for CRM to own end‑to‑end lifecycle initiatives across multiple channels, driving retention and engagement. You will partner with marketing, data science, engineering, and design to translate requests into concrete product capabilities and measurable KPIs.

Ideal candidates have 3+ years in CRM/product management within B2C or travel tech, with hands‑on experience in MoEngage, Braze or similar platforms, and a strong data‑driven mindset.

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