Associate Director, Change Management and Communication, Enterprise Delivery Office, Patient Support Services

Pursue Progress, Discover Extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.

At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

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US and Puerto Rico Residents Only

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; natural or protective hairstyles; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation;

disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

North America Applicants Only

The salary range for this position is:

$ - $

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs. Additional benefits information can be found through the LINK.

Location:

Cambridge, MA

At Sanofi, we are committed to transforming patient health through the power of science. As a leading global biopharmaceutical company, we go beyond drug development to ensure our therapies are accessible and affordable for patients in need. Our Patient Support Services (PSS) team plays a key role in this mission, providing comprehensive support through reimbursement assistance, financial aid, patient education, and field-based services that help healthcare providers, patients, and caregivers navigate their treatment journeys.

We are seeking the Associate Director of Change Management & Communication in the Patient Support Services (PSS) Enterprise Delivery Office (EDO). This person will be responsible for executing communication strategies and implementing change management initiatives that ensure all stakeholders are informed, engaged, and aligned. This hands-on role focuses on tactical delivery of communication plans, direct stakeholder engagement, and operational execution of change initiatives.

Reporting to the Director, Operations and Change Management, you will play a critical role in bringing change management strategies to life and driving day-to-day execution excellence.

The ideal candidate is a strategic communicator and hands-on change management practitioner with 5-7 years of pharmaceutical or healthcare experience, preferably in Patient Support Services. They excel at translating complex organizational changes into clear, compelling stakeholder messaging while managing multiple competing priorities in fast-paced environments. This individual combines strong project management capabilities with exceptional communication skills, using data-driven insights to track communication effectiveness and drive adoption.

They bring working knowledge of change management methodologies and proficiency with modern collaboration platforms. The ideal candidate is both a relationship builder and execution expert - someone who can facilitate stakeholder conversations, coordinate complex logistics, and deliver high-quality materials that resonate across all organizational levels.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment,…