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Product Education & Adoption Lead
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-19
Listing for:
Protonai
Full Time
position Listed on 2026-08-19
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Protonai in the Greater Boston area seeks a Customer Education Lead to bridge product shipping and customer adoption. You will own education for launches, enable internal teams, and run alpha/beta programs with strategic accounts.
You'll build scalable education, run hands-on sessions, webinars, docs, and work closely with Product and CS to measure adoption and activation outcomes. This role blends product thinking with customer-facing education in a fast-paced startup environment.
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