Nevada Engagement Lead

Engagement Lead

Location:

State of Nevada Travel:
Up to ~50% (U.S.) Our Culture Our mission at REDi is to enhance community care by empowering small and rural hospitals to unlock the full potential of their data. Through collaboration and tailored support, we help hospital staff drive sustained improvements in outcomes and create a lasting value for their communities.

We do our best work with people who keep their word, treat others with respect and kindness, embrace innovation, build trust-based relationships, and take ownership of outcomes. As a remote organization, we value accountability, strong communication, and a willingness to step in wherever needed to support the team and our mission.

The Opportunity REDi is positioned for significant growth over the next two years as federal and state rural health funding accelerates  including programs such as RHTP and ongoing FLEX/SHIP initiatives. Demand is growing across hospitals and multi-state programs, and our work is delivering real impact. This is the right moment to join a mission-driven team that is scaling with intention and purpose.  

What we need now are high-performing team members who can support our growth while protecting our principle-driven culture of Innovation, Accountability, Learning, Respect, and Gratitude.

Why This Role is Critical to Our SuccessREDis impact depends on more than delivering strong analysisit depends on helping rural hospitals and clinics translate insight into action and sustained improvement. The Engagement Lead plays a critical role in ensuring hospital clients experience REDi as a trusted partner throughout the full lifecycle of the relationship.

This role exists to:
Guide rural hospital and clinic relationships from engagement launch through ongoing partnership, ensuring clients receive exceptional support, measurable value, and a clear path forward for continued improvement and expanded collaboration. You will be responsible for:
Serving as the bridge between REDis internal expertise and the hospitals and health facilities we support - building trust, driving execution, and helping hospital leaders move from insight to action with confidence. You will also both teach the improvement process and guide client teams through improvement projects. This role is for someone who is highly relationship-oriented, organized, and outcomes-drivensomeone who can build trust quickly, navigate complexity thoughtfully, and help hospitals move from insight to action with confidence.

The Impact Youll Have In this role, you will serve as the bridge between REDis internal expertise and the hospitals and health facilities we support. Your work will directly influence REDis ability to deliver meaningful outcomes, build long-term trust, and create natural opportunities for continued partnership. Key Impact Areas Build strong, trust-based relationships with rural hospital clients Ensure clients clearly understand findings, recommendations, and next steps Drive successful execution of engagements from kickoff through follow-through Identify natural opportunities for expanded partnership based on client needs and outcomes Teach the improvement process to clients and drive improvement work with them.

Strengthen long-term client retention through consistent delivery and measurable value Improve internal coordination across delivery, sales, and leadership teams Help create a consistent, scalable client experience across all engagements  Success in this role requires strong ownership, practical problem-solving, thoughtful communication, and a deep commitment to helping rural hospitals succeed.

The Work You Will Focus OnThe primary areas of focus will be:

Client Relationship Leadership Serve as the primary day-to-day point of contact for assigned rural hospital clients Build trusted relationships with hospital leadership and operational stakeholders Lead regular client meetings, progress reviews, and follow-up conversations Ensure clients feel supported, informed, and confident throughout each engagement Coordinate with state officials on reporting and project progress with participating facilities. Engagement Coordination & Delivery…