Front of House Coordinator

Company Description

By working at Harvard University, you join a vibrant community thatadvances Harvard's world-changing mission in meaningful ways,inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcomeningvironment where everyone can thrive.

The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduateprogram (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth

C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a communityunparalleled in its academic excellence across the broadest rangeof liberal arts and sciences disciplines. Together, the FAS seeksto foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation ofleaders through a transformative educational experience.

The Front of House Coordinator is a member of the Memorial Hallproduction team, reporting to the Production Manager and performsaudience take-in/house management, coordinating, administrative,and technical duties supporting College, University, and external events.

House Management Responsibilities (approx. 90%)

• Place and instruct ushers; resolve ticket/seating problems andpatron complaints in consultation with Box Office staff
• Assist patrons with special physical needs and/or limitations;enforce fire codes inside and outside the building; and respond to emergencies
• Coordinate efforts of producers, Box Office staff, ushers,security staff, custodial staff, and technical staff in assuringswift and safe seating of audience, timely start of performance,and safe, clean, and comfortable conditions for patrons andperformers

Technical Responsibilities (approx. 10%)

• Assist the Production Manager in maintaining the theatricallighting control and audio systems in the Complex, as well asoperating the piano and wheelchair lifts in Sanders Theatre

The work schedule and location will be set by the department at itsdiscretion and based upon operational needs and objectives and consistent with College Policy, which requires 5 days on-site in Cambridge, MA during term time (first day of classes throughcommencement), with the exception of student breaks. When not working at a Harvard or Harvard-designated location, employees inhybrid positions must work in a Harvard registered state incompliance with the University’s Policy on Employment Outside of Massachusetts .Additional

details about the College policy will be discussedduring the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

• Sitting, standing, stooping, climbing stairs, lifting up to 50pounds.

• Two years of experience in event execution and house management at a performance venue

• Experience in the operation of theatrical lighting and audiosystems
• Preferably in an academic setting
• Ability and willingness to regularly work a flexible and variedschedule including evenings, weekends, and holidays

• Standard Hours/
  
  Schedule:
  
  35 hours per week
• Visa Sponsorship Information: Harvard University isunable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity
• Other Information:
  • Experience in the operation of theatrical lighting and audiosystems
  • Preferably in an academic setting
  • Ability and willingness to regularly work a flexible and variedschedule including evenings, weekends, and holidays

This position has been determined by school or unit leaders thatall duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet…