Consultant at Copenhagen Optimization; Cambridge, MA)

Who are Copenhagen Optimization?

At Copenhagen Optimization, we help some of the world’s busiest airports work smarter. Combining deep aviation expertise, data and our proprietary software platform, Better Airport®, we help airports make better decisions, optimize their operations and improve the passenger journey.

Our teams in Copenhagen and Cambridge, Massachusetts work closely together to support a rapidly growing network of airport clients across North America.

As a Consultant, you’ll be part of a small, collaborative team with real responsibility from the start. You’ll help implement Better Airport® from discovery and data analysis through configuration, deployment, training and post-go-live support—working directly with airport stakeholders and alongside our consultancy, product and technical teams and technology partners.

But software is only part of what we do. Our clients rely on us as trusted partners and advisors. We get to know their operations, ask the right questions, challenge established ways of working when there’s a better approach, and help turn complex data into practical decisions and lasting improvements.

Copenhagen Optimization is a Danish company with a distinctly Scandinavian approach to work, built around trust, autonomy, collaboration and personal responsibility.

You’ll be given meaningful responsibility early and trusted to organize your work, ask questions and find a way forward—while being part of a team that succeeds by working together. The problems we solve can be highly specialized, so we don’t expect you to know everything. We do expect you to be curious, humble and eager to learn from colleagues across consultancy, product, development and aviation.

We also believe great work should be sustainable. Travel, deadlines and demanding projects are part of what we do, but long hours are not a measure of commitment. What matters is the quality of your work, the relationships you build and the impact you create—taking ownership of your responsibilities while respecting your own time and that of your colleagues.

Self-reliant and accountable – You take responsibility for your work, seek out what you need and keep things moving without constant direction.

Curious – You ask questions, seek expertise and are comfortable learning from colleagues and clients.

Relationship-focused – You build trusted relationships with clients, partners and colleagues through reliability, openness and respect.

Structured and analytical – You make sense of complex information, identify what matters and turn it into clear actions.

Curious about aviation and technology – You want to understand how airports work and how data and technology can improve them.

Proactive and hands-on – You take initiative and are willing to get into the details to solve problems and deliver results.

A developing trusted advisor – You want to build expertise, simplify complexity and help clients find better ways of working.

A strong communicator – You communicate clearly and confidently across teams, cultures and organizations.

Quality-driven – You care about the quality of your work, your relationships and the impact you create.

As a Consultant, you will progressively take ownership of client-facing implementation and consultancy activities, including:

• Analyzing and interpreting large and complex client datasets, including data-quality assessments, operational analysis and root-cause investigations.

• Contributing to the end-to-end implementation of Better Airport® for airport clients across North America.

• Understanding client operational processes and translating business requirements into software configurations, analytical work and potential product-development…