Senior Coordinator, Recruitment and Employer Relations

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

The Harvard Graduate School of Education (HGSE) is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education.

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu.

The CSO seeks a Senior Coordinator, Recruitment and Employer Relations to serve as the operational engine behind the Office's employer partnership and recruitment programming portfolio. Reporting to the Associate Director for Recruitment and Employer Relations, this role owns the systems, logistics, data, and day-to-day partner communication that allow HGSE to build and sustain relationships with hundreds of employers, faculty researchers, and community organizations each year.

The Senior Coordinator is also a critical part of the larger Career Services team, providing career coaching and advising to students and alumni, participating in and supporting CSO general programming, and engaging with cross-functional collaborations across the School.

This position is well suited to a candidate who excels at relationship building, takes ownership of the details, and wants to grow into a career services or employer relations career path. The successful candidate will be comfortable working with a high degree of independence, managing multiple concurrent projects, providing high level customer service across constituents, being a strong collaborator and team member, and exercising sound judgment as a front-facing representative of HGSE and the CSO.

• Serve as a primary operational contact for employer inquiries, escalating strategic partnership opportunities and complex issues to the Associate Director.
• Manage the shared employer inbox: route, respond, or escape requests in a timely and professional manner.
• Review, approve, and quality-check employer accounts and postings (job, internship, fellowship, and research positions) in Symplicity, our career services platform.
• Maintain and continuously improve the CSO employer database of 1,100+ organizations in Symplicity.
• Conduct prospect research to support employer outreach campaigns, identifying organizational contacts, preparing outreach lists, and drafting correspondence.

Manage end-to-end coordination for events (in-person, hybrid, and virtual), e.g., annual career fairs and expos, information sessions, expert panels, and other industry programming, which includes, but is not limited to:

• registration management, communications, space and catering coordination, and other day-of logistics, operational support, and execution.
• Coordinate employer registration and payment processes, utilizing both internal and vendor platforms, and partnering with HGSE finance colleagues.

• Implement and maintain web and communication content in alignment with CSO strategy and guidelines.
• Draft and distribute constituent-facing communications, including…