Client Success Manager — Engagement
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-05-19
Listing for:
Phase2 Technology
Full Time
position Listed on 2026-05-19
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Phase2 Technology is seeking a Customer Success Manager in Cambridge, MA, to enhance client relationships and drive engagement post-sale. The ideal candidate will manage projects, build senior-level business relationships, and deliver exceptional client service, ensuring high retention rates. Responsibilities include creating strong engagement strategies, serving as a client advocate, and navigating client challenges to deliver satisfaction. The role offers a base salary range of $59,000 - $95,000 and requires a focus on client success and collaboration.
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