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Customer Relations & Mediation Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-08
Listing for:
EF Education First
Full Time
position Listed on 2026-06-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
EF Education First in Cambridge, Massachusetts, is looking for a Customer Support professional to join their cultural exchange program. In this role, you will manage various support cases between host families and au pairs, helping them navigate conflicts and ensuring a positive experience.
With strong communication skills and a problem-solving mindset, you will be responsible for providing exceptional customer support through calls, texts, and emails. The role offers numerous benefits, including paid business travel and a robust training program.
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