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Ticket Services Lead - Night-of & Training

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Harvard University
Apprenticeship/Internship position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Ticket Services Lead - Night-of & Staff Training

Harvard University is looking for an Assistant Ticket Service Manager to join the Ticket Services team in Cambridge, MA. This role is vital in ensuring high-quality customer service through managing ticketing operations, supporting staff, and overseeing event management.

Key responsibilities include managing ticketing systems, supervising staff tasks, and providing exceptional service during events. Ideal candidates will have experience in ticket services, proficiency in customer interaction, and strong organizational skills.

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