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Ticket Services Lead | Tessitura & Night-of Expert
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-23
Listing for:
Harvard University Central Administration
Full Time
position Listed on 2026-06-23
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Service Rep, HelpDesk/Support, Event Manager / Planner
Job Description & How to Apply Below
Harvard University Central Administration is seeking an Assistant Ticket Service Manager to be a vital part of their Ticket Services team. This role is essential in managing ticketing operations, supervising staff, and providing high-quality customer service on-site and during performances. Candidates should have at least three years of box office experience, ideally with Tessitura or a similar CRM, and demonstrate strong customer service and multitasking abilities.
The Assistant Ticket Service Manager will work at the Loeb Drama Center in Cambridge, MA, on a full-time schedule with some hybrid opportunities. A comprehensive benefits package is offered, emphasizing health and work-life balance.
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