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Guest Experience Agent — Front Desk & Guest Service

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: HHM Hospitality
Full Time position
Listed on 2026-06-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 42000 USD Yearly USD 30000.00 42000.00 YEAR
Job Description & How to Apply Below

HHM Hospitality in Cambridge, Massachusetts is seeking a Guest Service Agent to provide top-notch service to guests. Responsibilities include greeting guests, managing reservations, and ensuring overall satisfaction.

The ideal candidate will have customer service experience and knowledge of PMS systems, along with a high school diploma. Benefits include competitive wages, health insurance, and travel discounts.

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