Guest Services & Rooms Operations Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-06-28
Listing for:
Harvard Square Hotel
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service, Bilingual
Job Description & How to Apply Below
Harvard Square Hotel is looking for a Guest Service Representative to maximize revenue and provide excellent customer service. Responsibilities include assisting with check-in and check-out, handling reservations accurately, and resolving guest issues to enhance their experience.
The ideal candidate should have strong customer service and communication skills, with a high school diploma preferred. This role requires physical stamina to handle extended periods of standing and walking. Weekend shifts required, and additional benefits include health coverage and PTO.
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