Desk Associate

Desk Associate

Responsible for providing administrative and operational support for the graduate residence on behalf of Housing and Residential Services (HRS), Division of Student Life (DSL). The Desk Associate will work closely with Housing Operations Managers and Housing Unit‑12 staff to provide customer‑oriented services including check‑in and check‑out, record keeping, mail and package handling, and guest/visitor policies for residents and live‑in staff. The position also includes Break Officer support for staff breaks and meals, covering desk shifts for weekly desk staff to support vacations, sick time, and emergencies.

• High school diploma or equivalent.
• Strong verbal, interpersonal, and written communication skills; strong customer service orientation; desire to work in a collaborative environment.
• Excellent organizational and problem‑solving skills; ability to handle multiple tasks, set priorities, work independently, and thrive in a fast‑paced environment.
• Demonstrated experience with web‑based programs including e‑mail and Microsoft Office Suite.
• Ability to work in a diverse community and treat all residents, guests, and staff with respect regardless of race, gender, sexual orientation, beliefs, abilities or disabilities, or position or rank within the department.
• Preferred:
  Bachelor’s degree with an emphasis on customer‑service operations or related customer‑service or office experience.

Wednesday‑Sunday 4 p.m. – 12 a.m.

A full job description is available at (Use the "Apply for this Job" box below)..