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Guest Experience Specialist — Front Desk
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-31
Listing for:
Sonesta International Hotels
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Sonesta International Hotels is seeking a Guest Services Agent to greet guests, manage front desk operations, and support the Operations Manager. You will be the first point of contact and represent the brand across shifts.
The role requires strong English communication, cash handling, and the ability to assist guests with inquiries and reservations. Benefits and support for professional development are provided.
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