Senior Premier Client Success Manager
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-04
Listing for:
Forrester
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management -
Business
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Forrester in Cambridge is seeking a Customer Success Manager to orchestrate the journey for our premier clients, driving value, adoption, and renewal. You will partner with Client Executives and cross-functional teams to ensure outcomes and high satisfaction.
You will manage engagement plans, onboarding, reviews, and enrichment opportunities, leveraging internal resources to maximize wallet share while maintaining strong relationships across the organization.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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