Senior Client Success Lead — Premier Accounts
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-04
Listing for:
Phase2 Technology
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Forrester is seeking a Customer Success Manager to guide premier clients through their journey, ensuring value, engagement, and successful outcomes. You will orchestrate proactive strategies, deliver advisory services, and partner with internal teams to maximize client satisfaction and retention.
The role emphasizes building senior-level relationships, navigating fast-paced environments, and identifying enrichment opportunities within premier accounts.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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