Visitor Experience Representative
Listed on 2026-08-10
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Customer Service/HelpDesk
Customer Service Rep, Event Management & Planning, Bilingual, Customer Success Management
VISITOR EXPERIENCE REPRESENTATIVE, Museum, is a public-facing position that welcomes all visitors to the Museum; services admissions using mobile ticketing system; provides information, monitors visitors in the museum galleries, and helps to ensure the safety and security of visitors as well as the Museum; participates in the daily team meetings, to include Visitor Experience, Facilities, Store, Event Rentals & Engagement staff, to review the schedule for the day (groups, classes, programs, event rentals, etc.),
& to confirm assignments; close out the day with a team debrief; and facilitate the visitor experience in-gallery in coordination with Engagement team members & provide spotlight tours to visitors.
The full job description is available, here.
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