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Public Sector Renewals Manager | Customer Success
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-15
Listing for:
Akamai Technologies
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager
Job Description & How to Apply Below
Akamai Technologies in Cambridge, MA is seeking a Public Sector Renewals Sales Representative and a Customer Success Manager II to drive renewal strategy and retention across public sector accounts. You will manage the full renewal lifecycle, forecast renewals, and collaborate with internal teams and partners to maximize product value and upsell opportunities.
The role emphasizes customer success, cross-functional teamwork, and proactive problem-solving in a dynamic tech environment.
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