Strategic Training Program Manager

Strategic Training Program Manager

The Strategic Training Program Manager leads the strategy, design, development, implementation, and continuous improvement of the Financial Administration Department's (FAD) learning and training programs. Serving as FAD's lead for learning strategy, organizational readiness, and user adoption, this role partners with business owners, policy experts, and stakeholders across the University to develop learning solutions that support the successful implementation of new business processes and organizational change initiatives.

This position is responsible for the end-to-end management of the learning lifecycle, including needs assessment, instructional design, curriculum development, delivery, evaluation, and continuous improvement for both instructor-led and digital learning experiences. The Strategic Training Program Manager collaborates with Schools, administrative units, and subject matter experts to develop scalable, accessible learning resources that meet the evolving needs of Harvard's diverse financial community.

As a key contributor to University-wide financial transformation initiatives, this role provides strategic project and change management support to promote organizational readiness, accelerate user adoption, and ensure the successful implementation of new technologies and business processes. By working collaboratively across functional areas, the Strategic Training Program Manager helps strengthen organizational capabilities and drive operational excellence throughout the University.

Responsibilities include:

• Develop enterprise learning strategies for large-scale business transformation initiatives.
• Lead training work streams for complex cross-functional projects.
• Partner with project leadership to develop organizational readiness, communication, and user adoption plans.
• Design, create, schedule and deliver training, both in-person and online.
• Choose appropriate training methods per case (simulations, mentoring, on the job training, professional development classes).
• Partner with internal FAD stakeholders and liaise with subject matter experts regarding instructional design.
• Assess learning effectiveness, summarize evaluation reports, and recommend continuous improvement.
• Leverage emerging learning technologies, including digital learning platforms and AI-enabled tools, to improve the learner experience.
• Training project management which includes working collaboratively with colleagues to leverage resources for successful project completion.
• Manage outreach and communications with Schools, end-user community, and training community throughout the University; serve as primary contact with user groups and stakeholders.
• Partner with Policy subject matters experts and FAD communications staff.

Qualifications:

Basic Qualifications:

Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.

For consideration, please include a cover letter.

• Bachelor's degree or equivalent work experience required
• Minimum of 7 years' relevant work experience

Additional Qualifications and Skills:

The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Demonstrated experience leading enterprise learning or organizational change initiatives.
• Demonstrated work experience as a trainer, training facilitator or coordinating multiple training events in a complex and decentralized setting, preferably higher education.
• Strong project management and stakeholder management skills.
• Ability to influence without direct authority across a complex, decentralized organization.
• Knowledge of instructional design theory and implementation.
• Knowledge of learning management systems and web delivery tools.
• Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Experience supporting system implementations or other large-scale technology deployments.
• Experience developing online learning content using modern instructional design methodologies.
• Experience using learning analytics to evaluate program effectiveness.
• MS Office proficiency.

Additional Information:

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

• Working Conditions: Primarily remote role with required on-site presence at least once per month; additional on-site attendance will be required as business needs evolve.
• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment…