Senior Automation Engineer

Senior Automation Engineer

At C&W Services, we live by the belief that "Better Never Settles." We're dedicated to creating a positive impact globally and are looking for talented individuals to join our team.

You will manage the Automation Engineering (AE) team at your facility, coordinating the maintenance of control systems, scheduling tasks and projects, and designing more efficient methods to operate the systems. The role focuses on maximizing equipment reliability and operational performance of conveyors, sortation systems, scanners, cameras, print‑and‑apply systems, and SCADA devices and programs.

• Coordinate with and mentor Automation Engineers to achieve goals and objectives of the facility’s operational plan.
• Collaborate closely with Operations, Engineering, Safety, and other departments to support MHE systems optimization and project implementation.
• Understand, maintain, and troubleshoot material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, Control Net, Device Net, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems.
• Monitor MHE metrics, partner with maintenance/operations to address system performance issues, and provide analysis across all facilities.
• Act as the first level of escalation support for Automation Engineers, troubleshooting locally and remotely, and repairing hardware or software systems within the building.
• Appropriately escalation downtime situations to network support teams, experts, or vendors to restore equipment operation.
• Facilitate Failure Analysis and Incident Review processes and implement process improvements or retraining to avoid future incidents.
• Apply subject matter expertise in material handling and electronic systems to maximize building utilization of systems.
• Perform, utilize, and provide analysis and analytics to assess material handling system performance.
• Partner with facility Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations, acting as the technical consultant for capital projects inside the building.
• Communicate technical issues and project timelines with building leadership, operations, and the maintenance team, and explain operational impact.
• Assist with skill assessments for the technical positions within the site maintenance teams.
• Participate in AE conference calls and coordinate with the AE central team to complete all required tasks.
• Travel up to 10%.

• Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or a related field, or 5+ years of equivalent professional or military experience.
• Experience with electrical theory, robotics, controls components, and automated equipment.
• Proficiency in programming software (e.g., RSLogix
  5000 Studio, FT View, etc.).
• Knowledge of robotics work cells and their control systems.
• Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components.
• Experience identifying, maintaining, troubleshooting, and modifying motor controls, including motor starters, VFDs, DC drives, and standard electrical components.
• Hands‑on troubleshooting experience with industrial electrical systems, including 480V 3‑phase, 110 VAC, and 24
  
  VDC.
• Knowledge of Warehouse Management System Software Concepts and messaging protocols.
• Experience interpreting, modifying, and developing mechanical and electrical drawings.
• Experience with SCADA systems and KPIs.
• Proven leadership skills in a technical role, with the ability to interact with all levels of management.
• Strong reasoning, analytical, and problem‑solving abilities.
• Experience in training and developing others.
• Excellent communication and customer service skills.

• Proficiency in systems controls design, programming, and integration.
• Field service engineering experience.
• Experience supporting a wide range of conveyors and sortation systems.
• Proven history of remote technical phone support.
• Experience with advanced automation controls systems, industrial robotics, and ASRS systems.