Meeting & Hospitality Planner
Listed on 2026-06-21
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Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
Job Summary
Flik Hospitality Group
Salary: $60,000 - $62,000 / year
Working as a Meeting & Hospitality Planner, you are responsible for Guest Services for a Conference Center. You will manage a team of coordinators and receptionists and ensure that guests' needs are met with a high level of customer service.
Responsibilities- Fulfill reservation requests using Reserve (Room Reservation System).
- Handle service inquiries for already booked conference rooms.
- Be aware of event schedule and building activity.
- Assist in preparing pre and post planning meeting files (estimates, diagrams, etc.).
- Conduct planning meetings in the absence of Event Coordinator.
- Coordinate orders for additional/outsourced services.
- Act as a liaison for event needs with vendors and other site entities.
- Enforce policies and procedures related to reservations.
- Attend mandatory meetings, trainings, events, and complete in-service curriculum requirements.
- Perform other duties as assigned.
- Assist the Event Planner with day‑to‑day activities and responsibilities as needed. Oversee the day‑to‑day operation.
- Cross‑train with staff.
- Event planning experience required.
- Professional and friendly interaction with clients under stress.
- Team player mentality, respecting colleagues, sharing workload, and fostering trust.
- Effective multitasking to achieve objectives.
- Enthusiastic, adaptable, and detail‑oriented with a focus on successful resolution.
- Efficient time management skills.
- Effective communication including understanding verbal and non‑verbal cues, and active listening.
- Strong interpersonal skills displaying cultural awareness and creating memorable experiences.
- Problem solving abilities with initiative to resolve issues.
- Strong technical skills are a bonus.
- Medical
- Dental
- Vision
- Life Insurance / AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Applications are accepted on an ongoing basis. Flik maintains a drug‑free workplace.
Needs any additional time‑off benefits according to applicable federal, state, and local laws. For positions in Washington State, Maryland, or for those performed remotely, refer to the wage transparency PDF:
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Certain positions may require Florida Level 2 background screening. Details:
Req
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