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Member Experience Associate – Retro Fitness Cambridge (Part-Time
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-08
Listing for:
Momentum Enterprises
Part Time
position Listed on 2026-08-08
Job specializations:
-
Entertainment & Gaming
Event Management & Planning, Customer Service Rep
Job Description & How to Apply Below
• 3-4 hours/week
• Weekends You know that person at the gym who makes everyone's day a little better just by being at the desk? That's you. Retro Fitness Cambridge is looking for someone with big energy and zero attitude problems to run our front desk, greet our members, and help us look good - literally and online.
What you'll actually be doing:
Being the first face members see (so bring the smile)
Handling check-ins, reservations, and scheduling like a pro Answering phones and questions without missing a beat Processing payments and membership stuff
Backing up our staff so the day runs smooth
Posting content for our social media - if you know your way around Instagram/Tik Tok, that's a huge plus Showing up for brand events and community pop-ups to help spread the word about Retro Fitness and other Momentum Enterprises brands
What you bring:
Outgoing energy and can hold a real conversation
Reliable - we need you here when you say you'll be here Comfortable learning new systems (we'll train you)
Bonus points for retail, sales, or hospitality experience CPR/AED cert preferred (or willing to get one)
Available weekends (Saturdays/Sundays)
Why it's worth it:
Free gym membership
Real growth path within the companyA team that actually likes each other
Monthly staff perks and discounts across all Momentum Enterprises brands
If this sounds like you, apply now - we'd love to meet you.
About Momentum Enterprises We're a family-focused company creating fun, active, and memorable experiences across our communities. Our brands include My Gym Children's Fitness Centers, Launch Family Entertainment, Retro Fitness, Club Elevate, Wimbledon Tennis & Pickleball Club, and The Newport Venture. We build strong teams because we believe happy employees create happy members.
Momentum Enterprises is an equal opportunity employer and does not discriminate based on any protected status.
Position Requirements
10+ Years
work experience
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