Salon Coordinator

Salon Coordinator at Simply Erinn's Unisex Hair Salon

Job Description
Simply Erinn's Unisex Hair Salon is seeking a warm, organized, dependable Salon Coordinator to support our clients, stylists, and daily salon operations. This is more than a front-desk position — you will help create the welcoming, professional experience our clients remember. What You'll Do

• Open and close the salon as scheduled
• Welcome clients warmly and ensure they feel cared for from arrival through checkout
• Answer phones, respond to client questions, and manage appointments in Salon Target
• Check clients in and out, process payments, and support rebooking
• Support retail recommendations and maintain a polished front-desk and retail area
• Assist stylists by preparing stations, laundering towels, sweeping, and resetting between clients
• Help manage salon inventory, supplies, client cards, and special touches such as thank-you, birthday, and welcome cards
• Stay aware of what needs attention and help keep the salon running smoothly during busy periods

• At least 2 years of customer service, hospitality, retail, or front-desk experience; salon or spa experience is a plus
• Comfortable learning and using scheduling and payment software;
  Salon Target experience is a plus
• Strong communication, organization, and follow-through
• A self-starter who takes initiative and can comfortably multitask
• Warm, professional, and able to make both clients and stylists feel supported
• Familiarity with natural and textured hair care is preferred
• Able to remain on your feet for extended periods and handle routine salon tasks, with or without reasonable accommodation

For 24 years, Simply Erinn's has served the Cambridge community with trust, respect, integrity, and exceptional service. We are a team-centered salon built on the values of Equip, Educate, Empower. We welcome clients of all hair textures and are committed to healthy hair, scalp care, and an exceptional client experience.