Associate Director, Access & Reimbursement
Listed on 2026-02-16
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Healthcare
Healthcare Administration, Healthcare Management, Health Communications
Overview
The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and company building.
The Role:
Reporting to the Director, Patient Access Services, the Associate Director, Access & Reimbursement (ADAR) will be acritical member ofthe Market Access teamtocreate patient impactby providing field access support and education to healthcare professionals (HCPs), helping to maximize patient access to products. This role will be an empowered and confident subject matter expert in supportingcomplexpatient cases through understanding the payer landscape, customer engagement, and internal cross-functional collaboration.
This role will support the patient access strategy and operations, working closely with the Patient Support (PS) team on patient cases and program oversight. We are seeking aninnovativeleader with deepexpertisein new launches, specialty oncology access,healthcarestaffengagement, and patient services.
Responsibilities- Provides education to HCPs and their staff on payer-specific coverage criteria and documentation requirements to help address access and reimbursement barriers for prescriptions already in progress. Delivers guidance on access support, including processes, forms, payer-related coverage challenges, and the Nuvalent patient financial support programs.
- Educate HCP staff on patient support(PS) programs,resources, enrollment processes,and application updatesso thattheyareinformedon how to useour PS offerings & status of their patients.
- Proactivelyidentifyand help to resolve payer, account, and patient accessbarriersusing data-driven insights, dashboards, and cross-functional collaboration.
- As the PS &payer landscape subject matter expert, coordinate with specialty pharmacy, PS operations,payer, market access, medical affairs, and other cross-functional colleagues to support patient access.
- Triage and resolve patient support related questions and access concerns escalated from field teams, ensuringtimelyand compliant resolution.
Educate and inform regional field facing teams on PS programs, geographical payer nuances, access challenge trends,and program insights.
Develop internal and external access tools & training materials. - Develop patient access and reimbursement strategies with cross-functional teams, whilemonitoringregulatory, payer &industry trends,to proactively & compliantly addressaccesschallenges.
- Support oversight of patient support programs (financial assistance & non-commercial specialty pharmacy); ensuring accountabilityforpositivecustomer impact & excellence.
Coordinate regularly with PS operations teams on patient case updates and escalateasrequired. - Demonstrated passion for improving patient access and outcomes.
- Problem-Solving:
Proactive approach to resolving complex access issues. - Analytical
Skills:
Ability to interpret coverage trends & payer policies to identify barriers and implement solution-oriented strategies to optimize patient access. - Business Acumen:
In-depth understanding prior authorization, coding, billing, patient services, and specialty pharmacy processes. - Provider Engagement:
Building strong relationships with healthcare providers and office Highly responsive; ability to support escalations outside of local time zone working hours, as needed. - Cross-Functional Collaboration:
Partnering with sales, market access, patient services, and medical affairs. Foster a culture of empowerment, collaboration, and a focus on patient impact. - Team Leadership:
Proven leadership and conflict resolution skills. Encourage collaboration, innovation, and new ideas while integrating information from various sources. - Clear Communication:
Highly effective presentation, communication, emotional intelligence, and facilitation&interpersonal skills.
Ability to explain complex reimbursement processes in simple terms. - Process Improvement:
Identifying opportunities to streamline reimbursement workflows. - Adaptability:
Managing evolving payer landscapes and policy changes.
- 8+ years of biopharma experience, including.
3+ yearsofoncologyfield reimbursement manager (FRM)/oraccess reimbursement manager (ARM) experience with established relationships at majoroncologycenters across the country. - Extensive experience in oral / specialty oncology access,rare disease launch,program implementation, and payer navigation.
- Demonstrated excellence in customer engagement.
- Previous experience supporting HCP staff through complex reimbursement barriers, prior authorizations,appeals,and providing education.
- Knowledge ofall national health insurers(commercial & government) including billing/coding.
- Highly organized, team player, excellent communicator, problem solver, and presenter.
- Able to work effectively & autonomouslythroughambiguity.
- All activities must comply…
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