Inpatient Nursing Care Coordinator

At Dana-Farber Cancer Institute, nursing is a profession of innovation, compassion, and excellence, recognized nationally with Magnet designation for outstanding practice and patient care. As part of our new clinical collaboration, you’ll deliver inpatient oncology care at Mount Auburn Hospital, backed by Dana-Farber’s expertise, resources, and supportive team culture. This is a chance to make a meaningful impact, work alongside top clinicians, and help shape the future of cancer care, including opportunities in our upcoming freestanding adult inpatient cancer hospital.

The Care Coordinator at Dana-Farber Cancer Institute supports and coordinates care for hospitalized patients with complex medical and psychosocial needs. The Care Coordinator helps patients and families navigate the healthcare system and reinforcing care plans established by clinical providers. This role coordinates appointments, referrals, and follow-up activities across primary care, specialty care, and community-based services to promote timely, efficient, and patient-centered care.

The Care Coordinator identifies and addresses social determinants of health and other non-medical barriers, connecting patients to appropriate internal and external resources. The position works in close collaboration with an interdisciplinary care team to align services with patient goals and preferences, while maintaining accurate documentation and using data to support panel management and performance improvement. The role requires strong communication, organizational, and advocacy skills to support vulnerable patients in complex care environments.

This role is expected to align with and actively support Dana-Farber Cancer Institute’s mission, vision, and core values of Impact, Excellence, Compassion & Respect, Discovery, and Inclusion in all aspects of its work.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations.

We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Shift: 8A
-6P

Schedule: 40 hours per week, with rotating weekends

This position is eligible for full-time benefits

• Serves as a primary non-clinical point of contact for a panel of high-risk patients, their families, and caregivers, supporting them in navigating the healthcare system and reinforcing care plans established by clinical providers.
• Coordinates appointments, referrals, and follow-up activities across primary care, specialty care, and community-based services to promote timely, efficient, and patient-centered care.
• Identifies social determinants of health and other non-medical barriers (e.g., transportation, housing, food insecurity, financial stress, language barriers) through structured assessments and ongoing contact and connects patients to appropriate internal and external resources.
• Collaborates closely with the interdisciplinary care team (e.g., physicians, nurses, social workers, pharmacists, community health workers) to share relevant information, support care planning, and ensure alignment of services with patient goals and preferences.
• Provides education reinforcement and reminders regarding appointments, medications, self-management strategies, and preventive care, using plain language and culturally responsive communication.
• Advocates for patients and families by elevating concerns, clarifying care plans, and ensuring that patient preferences and values are incorporated into care coordination activities.
• Maintains accurate, timely, and comprehensive documentation of patient interactions, care plans, outreach attempts, and resource referrals in…