Medical Assistant​/Medical Secretary - Neurology

Location:

Cambridge, Massachusetts

Schedule:

Full-Time Monday through Friday 8:45 a.m.

-5:15 p.m. Some ability to begin earlier with advance notice may be needed for coverage No regularly scheduled weekends or holidays.

Join a collaborative outpatient Neurology and Sleep Medicine practice in a dual role supporting both patient care and front-desk operations. You will room patients, obtain vital signs, complete medication reconciliation, support patient flow, and assist with scheduling, check-in, phones, Epic work queues, and prior authorizations. This position does not perform phlebotomy, injections, EKGs, or office procedures.

• Welcome and room patients for Neurology and Sleep Medicine appointments
• Obtain and document blood pressure, height, weight, and other vital signs
• Review and update medication and allergy information
• Complete medication reconciliation for each patient
• Ask required screening questions, including fall-risk and health history questions
• Communicate the reason for the visit, abnormal vital signs, and relevant patient information to the provider
• Help manage patient flow and communicate delays
• Maintain clean, stocked, and organized exam rooms
• Support medication and radiology prior authorization processes
• Document completed work accurately in Epic

• Check patients in and out
• Schedule appointments and coordinate follow-up care
• Answer incoming telephone calls and route messages
• Work within Epic In Basket and assigned work queues
• Verify and update patient demographic and insurance information
• Communicate professionally with patients, families, providers, and colleagues
• Maintain patient confidentiality
• Assist with coverage in other specialty practices when needed

The practice supports a growing team of physicians and nurse practitioners and may serve approximately 30-60 patients per day, depending on the clinic schedule. The department provides general Neurology and Sleep Medicine care, including support for patients experiencing cognitive disorders, neuropathy, numbness, tingling, sleep concerns, and other neurological conditions.

• Comfortable balancing clinical and administrative responsibilities
• Experienced with medication reconciliation and patient rooming
• Organized, dependable, and attentive to detail
• Professional and compassionate with patients
• Comfortable using Epic In Basket messages and work queues
• Able to communicate important patient information clearly
• Flexible and willing to help where coverage is needed
• Interested in becoming a long-term member of a collaborative specialty practice

You will join a supportive Neurology department where staff members, physicians, and practice leadership work closely together and help one another. The team is collaborative, dependable, and appreciative of each person’s contribution. Staff support the practice as a whole, creating an environment where employees share responsibilities and work together to provide a positive patient experience.

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

• High School diploma or GED required.
• Bachelor's degree in Health Science preferred.
• License:
  Medical Assistant Certificate preferred, or Registration Certified Nursing…