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Guest Services Lead & Revenue Maximization

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: Highgate Hotels, LP
Full Time position
Listed on 2026-02-20
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hospitality management company in Cambridge, MA is seeking an experienced Assistant Guest Services Manager to oversee the Guest Services team and ensure a high level of guest satisfaction. The candidate will need strong supervisory skills and the ability to multitask in a dynamic environment. An ideal applicant has a background in hospitality with at least 5 years of experience and knowledge in operational efficiency and guest relations.

The role involves both operational and managerial duties, contributing to revenue maximization while fostering a positive atmosphere for guests.
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