Guest Services Lead & Revenue Maximization

A leading hospitality management company in Cambridge, MA is seeking an experienced Assistant Guest Services Manager to oversee the Guest Services team and ensure a high level of guest satisfaction. The candidate will need strong supervisory skills and the ability to multitask in a dynamic environment. An ideal applicant has a background in hospitality with at least 5 years of experience and knowledge in operational efficiency and guest relations.

The role involves both operational and managerial duties, contributing to revenue maximization while fostering a positive atmosphere for guests.
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