Front Desk Guest Experience Agent - Hotel Discounts
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-05-21
Listing for:
Hyatt Regency Boston/Cambridge
Full Time
position Listed on 2026-05-21
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service, Event Manager / Planner
Job Description & How to Apply Below
Hyatt Regency Boston/Cambridge is looking for a Front Desk Agent to provide exceptional customer service. In this role, you will ensure guests feel valued and cared for, handle check-ins and check-outs, and resolve inquiries with professionalism.
Ideal candidates should have experience in hospitality, excellent communication skills, and the ability to multitask effectively. Benefits include medical coverage, pet insurance, and hotel discounts. The position involves flexible scheduling including evenings and weekends.
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