Food and Beverage Manager

Position Summary

Global Arts Live + The Platform seek a Food & Beverage Manager to manage the launch, operations, and growth of food and beverage services at The Platform, a new performing arts center in Kendall Square, Cambridge, MA.

This is a full‑time and exempt position reporting to The Platform General Manager.

Salary range: $70,000 to $80,000 commensurate with experience.

Benefits include health, dental, disability and life insurance; SIMPLE Cafeteria flexible spending account; paid vacation, sick, and personal days; and 10 paid holidays.

• Launch and oversee daily operations of two new bars
• Serve as liaison to and provide oversight of contracted cafe operator
• Develop policies and procedures to ensure efficient service and outstanding guest experiences
• Coordinate with The Platform's production and front‑of‑house teams, and building management
• Other duties as assigned

• Manage inventory, staff scheduling, and service standards for Bar Tempo and Upbeat Bar, anticipating activities scheduled in the performance spaces and the first‑floor commons
• Collaborate with the cocktail consultant and the head bartender to develop and execute a high‑quality beverage and concessions program
• Develop promotions and activations that increase engagement and revenue

• Serve as primary day‑to‑day liaison for the contracted cafe operator
• Ensure operational and strategic alignment and compliance with agreement between cafe operator and The Platform
• Manage coordination between the cafe, Bar Tempo, Upbeat Bar, and building management

• Hire, train, supervise, and evaluate bar and concessions staff
• Foster a collaborative, inclusive, and high‑performing workplace culture
• Approve and facilitate payroll and employee documentation
• Support recruitment strategies that reflect the diversity of Cambridge communities

• Create an outstanding, hospitality‑forward guest experience
• Respond to guest feedback and resolve service issues professionally
• Collaborate with Audience Services on hospitality and guest satisfaction

• Develop and manage F&B budgets with the General Manager
• Monitor labor, inventory and operational expenses
• Meet or exceed bar revenue goals
• Develop strategies for enhancing revenue potential for the bars and the café
• Oversee cash handling, POS systems, and reconciliations
• Manage vendor contracts, relationships, purchasing, and inventory
• Prioritize local, sustainable, and mission‑aligned vendors where possible

• Ensure compliance with all health, safety, and alcohol service regulations
• Maintain required licensing, certifications, and staff training

• Coordinate F&B aspects of special events at The Platform including fundraisers, rentals, and community programs
• Facilitate F&B services for in‑house meetings and fulfilling artist riders

• 3–5+ years of experience in food & beverage management, preferably in an event‑based environment
• Experience managing bar operations and alcohol service programs
• Strong budgeting, financial management, and cost‑control skills
• Experience supervising and developing staff and teams
• Knowledge of POS systems and inventory management tools
• Familiarity with health, safety, and alcohol compliance regulations
• Strong communication, organizational, and problem‑solving abilities
• Ability to work flexible hours, including evenings and weekends
• Ability to lift or move 30 pounds and travel between The Platform service locations

• Experience in a performing arts, cultural, or live event venue
• Experience managing outsourced café or vendor partnerships
• Interest in and passion for the performing arts
• Responsible alcohol service certification

Reflecting the artists we present and the audiences we serve, Global Arts Live is an equal‑opportunity employer and welcomes applications from candidates demonstrating diversity of race, gender, sexual orientation, religion, ethnicity, and national origin. Global Arts Live is committed to creating a work environment that values respect, integrity, diversity, and inclusion.