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Front Desk Manager — Guest Experience Leader
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-10
Listing for:
Aimbridge Hospitality
Full Time
position Listed on 2026-07-10
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
The Charles Hotel in Harvard Square, Cambridge, MA, is seeking a Front Desk Manager to lead our front office operations. You will ensure warm welcomes, efficient check-ins, and memorable guest experiences while guiding a customer‑focused team.
As part of Aimbridge Hospitality, you’ll drive service standards, coach staff, spot issues before they arise, and help maximize occupancy and revenue through smart rate strategies.
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