General Manager, EH

General Manager, EH

GENERAL MANAGER, Endicott House, to support the Endicott House, a multi-million-dollar residential conference and hospitality center with a dual mission: serve the MIT community as a premier venue for Institute programs, retreats, and educational gatherings, while also welcoming external clients seeking a unique and exceptional setting. Will ensure the highest standards of hospitality operations while developing a sustainable, self-supporting long-term business model that strengthens Endicott's ability to serve MIT and thrive in the external market;

have full accountability for staff culture and morale, strategic vision, revenue growth, and cost management for a ~$3.5M operation, as well as identifying facility modification or enhancement opportunities that advance the House's mission.

Job Requirements:

Bachelor's degree in hospitality, business, or a related field (or equivalent experience); a minimum of seven years of experience; demonstrated success leading a hospitality, conference center, hotel, or destination business with full P&L responsibility; strong entrepreneurial orientation and experience launching, growing, or transforming a business or revenue center; deep understanding of hospitality operations, including food & beverage, events, facilities, and guest services;

proven ability to drive revenue growth while managing costs in a complex operating environment; exceptional leadership, communication, and stakeholder-management skills; and financial sophistication, including budgeting, forecasting, and performance measurement.