Charles Hotel In Harvard Square - Front Desk Manager
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-07-20
Listing for:
Aimbridge-Hospitality
Full Time
position Listed on 2026-07-20
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism, Front Desk/Receptionist
Job Description & How to Apply Below
Overview
Charles Hotel In Harvard Square - Front Desk Manager | Aimbridge Hospitality
Compensation: $70,000/year
•
Schedule:
Full time
• Job Type: Regular
Description
Join Our Team as a Front Desk Manager! At Aimbridge Hospitality, we’re about creating standout guest experiences. As our Front Desk Manager, you’ll lead the front office to ensure guests are greeted with warmth, efficiency, and a smile. You’ll be the go-to for smooth check-ins, smart problem-solving, and maintaining occupancy and revenue. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, join our team to help turn everyday stays into unforgettable moments.
Responsibilities- Guest Experience Extraordinaire: Deliver standout service from check-in to check-out, ensuring every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to maintain high standards, smooth procedures, and elevated morale.
- Smooth Operator: Anticipate issues, resolve problems proactively, and keep operations running seamlessly with guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies and maintain clear, effective communication with guests and team members.
- 2 year college degree with 3 or more years of related experience, or a 4-year college degree with at least 1 year of related experience.
- 5+ years of progressive experience in a hotel or related field with supervisory experience.
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high-pressure situations while maintaining composure and objectivity.
- Valid driver’s license from the applicable state.
- Now offering Daily Pay
. Ask your Recruiter for more details - Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
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