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Guest Experience Agent — Boutique Hotel Front Desk
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-22
Listing for:
Hotel 1868 LLC
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Porter Square Hotel in Cambridge, MA is seeking a Front Desk Agent to manage check-ins/outs, reservations, and guest needs with a focus on service quality. You will interact with guests, answer inquiries, and coordinate with management to ensure smooth operations.
The role requires at least 2 years in hospitality or customer service, teamwork, strong attendance, and physical ability for routine tasks, with a comprehensive knowledge of guest relations and safety regulations. Benefits are provided.
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