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Guest Experience & Reservations Specialist
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-08-22
Listing for:
Hotel Lucine
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Customer Service Rep
Job Description & How to Apply Below
Hotel Lucine is seeking a guest-focused hospitality professional to maximize revenue and create value through excellent service. You will drive reservation sales, manage guest accounts accurately, and assist in all stages of the guest experience from check-in to check-out, resolving issues promptly.
The role emphasizes accuracy, courtesy, and proactive problem solving to ensure repeat stays and strong overall guest satisfaction.
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