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Front Office Director — Guest Experience Leader
Job in
Cambridge, Middlesex County, Massachusetts, 02140, USA
Listed on 2026-09-07
Listing for:
Sonesta Hotels
Full Time
position Listed on 2026-09-07
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Hotel Front Desk
Job Description & How to Apply Below
Sonesta International Hotels is seeking a Front Office Supervisor to deliver exceptional guest service across the shift, train team members on procedures, and uphold Sonesta Service Standards. You will manage weekly schedules, assist with check-in/out, VIP arrivals, and resolve guest issues while supporting operations to ensure smooth, memorable stays.
This role offers a base pay in the anticipated range with bonus eligibility.
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