Senior Manager, People Operations & Rewards

Director, People Operations & Total Rewards

Cambridge, Massachusetts, United States, New York, New York, United States

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 70+ clinical research sites across US and Europe accelerating the path to market for gastrointestinal (GI) and hepatology novel therapies. Our focus is on driving the success and growth of our partner sites by empowering them with tech‑enabled services.

By combining deep expertise in clinical trials with cutting‑edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

This role requires a process and infrastructure builder as well as a functional expert within HR systems, compensation models, benefits (total rewards) and analytics. Experience growing and scaling a field‑based, multi‑location workforce in the U.S. and globally is preferred. You will serve as both a strategic partner and tactical operator, ensuring compliance, standardization, efficiency, and consistency while empowering people leaders across the platform.

• People Ops Infrastructure:
  Develop plan around consolidating and harmonizing disparate HR systems and processes towards a unified approach under one holistic HRMs. Lead system integration of new HRMs system, defining business requirements and working with vendor integration team and IH stakeholders to ensure seamless adoption and usage across the company.
• HR M&A Integration:
  Partner with operations leadership, finance and HRBPs to conduct due diligence and assess total rewards analysis to ensure seamless onboarding and integration of acquired companies’ employees into IH while harmonizing benefits, policies and procedures.
• Lead Total Rewards strategy development, leveraging external brokers, finance and internal stakeholders to support optimizing current benefit plan’s structure, competitiveness and cost considerations in time for open enrollment period.
• Systems & Data:
  Lead the ongoing ownership and management of an HRIS platform, ensuring data integrity, efficiency, and scalability across multiple site locations. Develop people analytics and reporting mechanisms to provide the business with a scorecard on key KPIs and HR metrics on a regular basis. Lead a key initiative for the business in implementing an enterprise-wide HCM that will enable productivity and efficiency in our HR services across the entire organization.
• Policy & Compliance:
  Develop and implement HR policies, procedures, and documentation aligned with federal, state, and local labor laws across multiple operating locations, including globally as we expand our international footprint.
• Develop and work with operations and HRBPs to implement compensation strategies for both a field based hourly workforce and a high‑tech salaried corporate workforce, aligning processes and policies across the enterprise. Conduct market pay evaluations and support continuously improving our job‑leveling and internal career progression architecture across corporate and field teams.
• Process Improvement:
  Enhance organizational performance and employee experience through efficient, scalable HR processes.
• Oversee payroll processes (as partner with finance), benefits enrollment, and vendor management to deliver seamless employee experience.
• Employee
  
  Experience:
  
  Partner with local leaders to promote a positive culture, engagement, and retention strategies, ensuring people‑operation and total rewards initiatives align and scale with business strategy.

• 8–12+ years of HR/People operations and total rewards leadership experience with a high growth, start‑up environment or investor‑backed portfolio company who has navigated scaling and building structure and process to transform the company’s evolution.
• Proven experience building and implementing HR processes and systems in multi‑entity or acquisitive growth environment.
• Experience with in the healthcare services or pharmaceutical, biotech industry, particularly with…