HR Systems Analyst

Position Summary

The HR Systems Analyst supports the analysis, optimization, and administration of Human Resources data, systems, and business processes within the Human Resources Department. Reporting to the Director of HR Transformation, the position analyzes HR operations and workforce data; supports HR systems configuration, reporting, process improvement, and technology modernization initiatives; assists with departmental budget monitoring and operational coordination; and serves as a liaison between HR, Information Technology, vendors, and other stakeholders to support effective HR service delivery and workforce analytics.

• Support the administration, analysis, enhancement, and optimization of Human Resources systems and related business processes, including HRIS, payroll, benefits administration, recruitment, onboarding, time and attendance, and workforce reporting.
• Analyze HR operations, workflows, and business processes to identify opportunities for improved efficiency, automation, service delivery, compliance, and data integrity.
• Assist with HR systems configuration, troubleshooting, testing, implementation support, and ongoing operational maintenance; coordinate with Information Technology staff, vendors, and other stakeholders regarding system enhancements, integrations, and issue resolution.
• Develop, maintain, and analyze reports, dashboards, workforce metrics, and data extracts to support operational planning, compliance reporting, budgeting, strategic initiatives, and leadership decision-making.
• Collect, validate, monitor, and analyze HR and workforce data; identify trends, discrepancies, and operational issues; and support the development and monitoring of departmental performance measures and analytics.
• Support Human Resources technology modernization, process improvement, and organizational change initiatives through business process analysis, requirements gathering, testing coordination, implementation support, and operational transition activities.
• Facilitate communication and collaboration among Human Resources staff, City departments, Information Technology staff, consultants, vendors, and external partners regarding HR systems, business processes, and operational initiatives.
• Support departmental strategic planning, program evaluation, policy implementation, continuous improvement efforts, and initiatives related to the expansion and enhancement of Human Resources programs and services.
• Assist with departmental budget tracking, procurement coordination, resource monitoring, and related operational and administrative activities.
• Support reporting, analytics, and process improvement activities related to talent acquisition, onboarding, employee development, workforce planning, and other Human Resources programs and services.
• Coordinate and support consultant and vendor activities, including data requests, documentation support, testing coordination, and system access administration as assigned.
• Model and support the City’s commitment to anti-racism, anti-oppression, equity, inclusion, and the creation of a respectful and inclusive workplace environment.
• Perform other related duties as required.

• Bachelor’s degree in Business Administration, Human Resources, Information Systems, or a related field.
• Five (5) to seven (7) years of experience in business analysis, HR systems, HRIS administration, or enterprise application support.
• Experience supporting and optimizing enterprise HR platforms such as People Soft, Workday, Oracle Cloud HCM, or similar systems.
• Experience with business process analysis, workflow documentation, requirements gathering, and process improvement initiatives.
• Proficiency in SQL or similar data querying tools and experience developing reports, dashboards, and workforce analytics using platforms such as Power BI or Tableau.
• Experience supporting HRIS, ERP, or related systems implementations, including testing, configuration support, process redesign, or change management activities.
• Strong communication and stakeholder collaboration skills, including the ability to translate business needs into technical requirements.
• Experienc…