Director, Global TA Operations
Listed on 2026-08-28
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HR/Recruitment
The Role
Moderna is seeking a Director, Global Talent Acquisition Operations to lead and scale the operations that enable hiring globally. This role is accountable for TA operational excellence, performance of our global Recruitment Process Outsourcing (RPO) andcontingent workforceprovider partnerships,recruiting technology,dataand compliance.
As the operational owner of our RPO partnership, this leader willestablishclear governance and performance expectations, use data toidentifyopportunities and risks, and ensure strong alignment across the RPO,retained
Talent Acquisition team and business.
This leader will continuously challenge how work gets donethroughsimplifying,standardizinganddigitizingprocesses to create a scalable,compliantand high-performing global TA operating model.
Here’s What You’llDoLead global TA Operations
,setting the strategy and operating model to deliver a consistent, scalable experience for candidates, hiring managers and recruiters.Own RPO governance and performance
, including SLAs, KPIs, scorecards, capacity and productivity, governance reviews,escalationsand continuous improvement.Drive operational performance through data
,identifying trends, risks andopportunitiesand translating insights into clear actions and measurable improvements.Simplify andstandardizeglobal recruiting processes
,eliminatingunnecessaryworkandestablishingclear processes,control sand governance.Lead TA vendor strategy and performance
, including RPO, contingent workforce, search,assessment and background screening partners.Own TA technologyoptimization
, partnering with Digital to improve our tech stackandidentifyopportunities for automation and AI.Lead operational readiness and change
for new markets, technology deployments, processchangesand business transformationsimpactingrecruiting.Ensure global operational compliance
, partnering with Legal,HRand other functions toestablishappropriate recruitingprocesses and controls.Lead and develop the TA Operations team
,establishing clear priorities, performanceexpectationsand accountability.Partner across the organization
with Talent Acquisition, HR, Digital, Legal, Procurement and Finance to deliver business priorities and resolve operational issues.
Bachelor’s degree in Human Resources, Business Administration ora related field.
12+ years of experience in Talent Acquisition, Talent Acquisition Operations, recruiting operations or RPO.
4+ years ofpeopleleadership experience with responsibility forglobally distributed teams,performance and development.
4+ years of experience implementing,administeringoroptimizingenterprise recruiting technology, including an ATSor HRIS.
Experience working with or for an RPO, MSP or other outsourced recruiting/workforce solution.
Experience leading Talent Acquisition operations,programsor transformations across multiple countries or regions.
Experience designing and implementingstandardizedrecruiting processes,governanceor operational controls.
Experience using recruiting data and operational metrics to identify performance gaps and drive measurable improvements.
3+ years of experience in life sciences, biotechnology, pharmaceuticals, start-upor another high-growth environment.
2+ years of experience with Workday Recruiting; experience with
Hired
Scoreor another AI-enabled talent platform.Hands-on experience managing or governing an RPO, MSP or other outsourced recruiting/workforce solution, including responsibility for SLAs, KPIs and performance management.
Experience supporting recruiting operations acrossUS,EMEA and/or APAC, including country-specific hiring,employ mentor data privacy requirements.
Experience managing multiple Talent Acquisition vendors and contractual performance.
Experience presenting operational performance and recommendations to VP-level or executive stakeholders.
Experience implementing recruiting technology, automation,analyticsor AI solutions thatdeliveredmeasurable improvements in efficiency, adoption, servicedeliveryor user experience.
At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well-being resources are…
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