Senior HR Business Partner

• Support Engineering, Product, Marketing, and SEO/Content teams as a Senior HR Business Partner
• Serve as a trusted advisor and strategic partner to leadership across supported functions
• Provide globally accountable People & Culture delivery while working with team members in Cambridge, MA and Sofia, Bulgaria
• Build trusted relationships with employees and leaders and coach across the organization
• Develop business understanding to inform people decisions
• Advise on organizational growth, team structure, workforce planning, and change management
• Advise on team structure and scaling and coach managers leading distributed teams
• Drive performance improvements, including expectations, performance, and compensation guidance
• Use data and trends to recommend practical, scalable people solutions
• Manage employee relations issues and escalat when needed
• Lead engagement surveys, performance management, and compensation reviews
• Lead learning and development initiatives
• Own People & Culture programs and initiatives for the department
• Partner with regional People & Culture teams to ensure consistency across locations while adapting to local needs
• Partner with legal and regional People & Culture teams on employment law, compliance, and cultural nuances
• Partner with Workplace to provide structure and guidance
• Own Insurify’s immigration program and coordinate visa and sponsorship needs with immigration counsel
• Contribute to cross-functional People & Culture initiatives
• Monitor regulatory and licensing requirements
• Mentor and support People & Culture team members
• Foster a positive, collaborative, and inclusive team environment

• 6-10+ years of HR Business Partner or related experience, ideally supporting customer-facing or operations teams in high-volume environments
• Experience in insurance or technology sectors, and/or supporting technical teams
• Strong understanding of US employment law and experience managing employee relations in complex or high-volume settings
• Experience supporting distributed teams, shift-based work forces, or global organizations
• Proven ability to build strong relationships and influence stakeholders across all levels of the organization, including senior/executive levels
• Strong coaching and communication skills, with experience supporting managers in performance-driven environments
• Ability to translate business needs into practical people solutions and drive initiatives from start to finish
• Strong analytical mindset, with the ability to use data to inform decisions and tell a clear story
• Comfortable working independently in fast-paced, evolving environments, with a proactive and collaborative approach
• Strong judgment, resilience, and problem-solving skills, with the ability to navigate complex situations with calmness and clarity
• Familiarity with HRIS tools such as Rippling and collaboration tools such as Google Workspace and Maestro
• Exposure to short- and long-term incentive compensation and/or regulated environments
• Bachelor’s degree or equivalent experience
• Ability to work onsite at least 3 days each week in the Cambridge office

Demonstrates expertise in HR Business Partnering with a strong focus on employee relations, organizational growth, and performance management. Proven ability to leverage data for strategic decision-making while fostering a collaborative and inclusive workplace culture.

• HR Business Partner Experience
• US Employment Law Knowledge
• Employee Relations Management
• Data-Driven Decision Making
• Coaching and Communication Skills

• Performance Management
• Workforce Planning
• Change Management
• Organizational Growth
• Analytical Mindset
• Problem-Solving Skills
• Incentive Compensation Knowledge
• Global Team Support
• Employee Engagement Strategies
• Relationship Building

• Collaboration
• Influencing Stakeholders
• Resilience
• Judgment
• Proactive Approach

• Insurance Sector
• Technology Sector
• High-Volume Environments
• Distributed Teams
• Regulated Environments

• HRIS Tools
• Rippling
• Google Workspace
• Maestro