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ITIL Service Desk Manager; Cisco — Cambridge

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: US IT Solutions Inc
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Position: ITIL Service Desk Manager (Cisco) — Cambridge
A leading IT solutions firm is seeking an ITIL Service Desk Manager in Cambridge, MA. The role focuses on delivering exceptional customer service quality globally. Candidates should have a Bachelor's degree in Computer Science or a related field, along with 5–8 years of relevant technical and managerial experience. Key skills include ITIL, Change Management, VoIP, and Cisco. The position allows for in-person interviews.
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