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ITIL Service Desk Manager Customer Experience

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: US IT Solutions Inc
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    IT Consultant, IT Support
Job Description & How to Apply Below
Position: ITIL Service Desk Manager | Change & Customer Experience
A technology services company is seeking an ITIL Service Desk Manager in Cambridge MA. The ideal candidate will have strong qualifications in ITIL, ITSM, Cisco, VOIP, customer service, and change management. The position offers the opportunity for in-person interviews and requires a strong background in IT service management. If you're focused on delivering high-performance results tailored to client needs, this role is for you.
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