Senior Business Systems Analyst

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to understanding our users and devoted to making it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise.

HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service‑focused environment. If you are a technically proficient, nimble, user‑focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!

Our Mission: huit.harvard.edu/about

We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery.

• Human‑centered
• University‑focused
• Innovation‑driven
• Team‑oriented

HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills.

Learn more here: (Use the "Apply for this Job" box below)..

Reporting to the Senior Product Owner on the Research Administration and Compliance Systems team, the Senior Business Systems Analyst (SBSA) supports the service delivery of university‑wide systems, solutions, and services with a focus on the research administration, research compliance, and research management. This role is focused on the Grants Management Applications Suite (GMAS) and will work with a team to design, develop, test, and implement enhancements and upgrades to modules and provide ongoing support.

The SBSA works closely with the user community, fellow team members, and technical partners to design, test, implement, and validate solutions to support ongoing and emerging needs.

• Facilitate communication with end‑users, convert complex business requirements into technical specifications, participate in the software development lifecycle, and ensure seamless solution delivery aligned with the organization's strategic objectives.
• Evaluate and integrate new technologies, frameworks, and methodologies to keep Harvard's systems current and competitive.
• Draft systems specifications and designs detailing the logic, configuration, and security requirements to be implemented, and perform corresponding configuration steps.
• Meet with business partners to understand and document system needs, identify workflows, and propose solutions.
• Identify change management requirements, assist in the development of training materials, end‑user communications, and marketing materials.
• Design, develop, and test Harvard‑specific software customizations and reports.
• Conduct gap analysis and testing GMAS changes.
• Develop application enhancements and test plans and test system functionality to ensure new products, enhancements, bug fixes, and patches have correctly identified problems without introducing regression issues.
• Log, track, and follow bugs…