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IT Project Manager HelpDesk/Support IT Support IT Consultant

Global ITIL Service Desk Lead

Job in Cambridge, Middlesex County, Massachusetts, 02140, USA
Listing for: 360 IT Professionals
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Project Manager, HelpDesk/Support, IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A software development company is seeking an ITIL Service Desk Manager for its Cambridge, MA office. The ideal candidate will deliver high-quality customer service and ensure availability across global operations. A bachelor's degree in Computer Science or a related field and 5-8 years of relevant technical and managerial experience in a service desk or similar environment are required. If you thrive in a dynamic environment and can meet unique client requirements, this is the role for you.
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